Hotel Crystal Rose

 
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Vacancy

05

Job Responsibilities

  • Monitoring and analyzing market trends.
  • Studying products and services of the competitors.
  • Ensure corporate clients visit to increase sales volume by understanding their needs & expectation.
  • Analyze competitor's strategy & behavior, business performance, and product performance of each segment.
  • Focusing on identifying customers' business challenges and developing strong value propositions to help customers meet their business objectives.
  • Maintain strong relations with existing clients.
  • Prepare daily/weekly/monthly client visit plans.
  • Maintain and update customer database.
  • Responding promptly to customer inquiries through social media and emails.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Weekly Business meetings with top management and providing market feedback.
  • Carry Out Other related works assigned by Management.

Employment Status

Full-time

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • 2 to 3 year(s)

Additional Requirements

  • Age 21 to 35 years
  • The applicants should have experience in the following area(s):
  • Customer Service, Customer Support through Phone, Customer Support/ Client Service, Face-to-Face Customer Support, Guest Relations/ Services, Receptionist/ Front Desk, Tele Marketing
  • The applicants should have experience in the following business area(s):
  • Restaurant
  • Must have basic computer knowledge (Specially MS Excel) English Language proficiency.
  • Skills Required: CRM Software, Fluent in speaking English, Fluent in written and spoken Bengali-English., MS Word/ Excel/ PowerPoint/ OneNote

Job Location

Dhaka, Sylhet

Salary

    Negotiable

Compensation & Other Benefits

  • As a company policy
  • Job Summary

    Published on: 19 Feb 2023

    Vacancy:  05

    Employment Status: Full-time

    Experience: 2 to 3 year(s)

    Age: Age 21 to 35 years

    Job Location: Dhaka, Sylhet

    Salary: Negotiable

    Application Deadline: 10 Mar 2023